- If you enjoy working with people, take pride in getting details right, and want to be part of a premium, fast-paced environment, this role is for you.
- We are a luxury travel company serving high-net-worth clients who expect personalised attention and seamless service. We are looking for young professionals (1-2 years experience) from service backgrounds who are energetic, driven, and customer-obsessed.
- This is not a sales role. It is about delivering exceptional experiences, managing relationships, and ensuring every client interaction feels thoughtful and effortless.

Experience Required

- 12 years of experience in a service-oriented role
- (hospitality, travel, airlines, luxury retail, customer support, relationship management, concierge services, etc.)
- Fresh graduates with strong internships in premium service environments may also be considered.

Key Responsibilities

Client Interaction & Service

- Communicate with high-value clients in a professional, warm, and confident manner.
- Handle client requests, changes, and queries with speed and attention to detail.
- Understand client preferences and ensure personalised service delivery.

Coordination & Execution

- Work with hotels, airlines, destination partners, and internal teams to execute travel plans smoothly.
- Track bookings, confirmations, special requests, and timelines.




- Ensure all client-facing information is accurate and well-presented.

Quality & Attention to Detail

- Double-check itineraries, names, dates, preferences, and special instructions.
- Maintain explicit records and client notes for consistent service.
- Anticipate potential issues and flag them early.

Professional Conduct

- Handle sensitive client information with discretion and confidentiality.
- Stay calm and solution-oriented during urgent or last-minute situations.

Skills & Attributes

What Were Looking For

- Strong communication and people skills.
- High attention to detail and follow-through.
- Positive attitude and willingness to take ownership.
- Comfortable working in a dynamic, high-expectation environment.
- Basic comfort with email, spreadsheets, and coordination tools.

Personality Fit

- You enjoy helping people and seeing things through till the end.
- You care about doing things wellnot just quickly.
- Youre reliable, organised, and take pride in being professional.

Why This Role Is Attractive

- Work with Premium clients and Global partners.
- Exposure to luxury travel, hospitality, and high-end service standards.
- Fast learning curve and meaningful responsibility early in your career.
- Be part of a small, quality-focused team where your work is visible and valued.

Contact number: (phone hidden)

📌 Reservation Manager (Sahibzada Ajit Singh Nagar)
🏢 Ekido Holiday Tours
📍 Sahibzada Ajit Singh Nagar