- We are a luxury travel company serving high-net-worth clients who expect personalised attention and seamless service
- We are looking for young professionals (1-2 years experience) from service backgrounds who are energetic, driven, and customer-obsessed
- This is not a sales role
- It is about delivering exceptional experiences, managing relationships, and ensuring every client interaction feels thoughtful and effortless

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Experience Required

- 1-2 years of experience in a service-oriented role(hospitality, travel, airlines, luxury retail, customer support, relationship management, concierge services, etc )
- Fresh graduates with strong internships in premium service environments may also be considered

Key Responsibilities

- Client Interaction & Service
- Communicate with high-value clients in a professional, warm, and confident manner
- Handle client requests, changes, and queries with speed and attention to detail




- Understand client preferences and ensure personalised service delivery
- Coordination & Execution
- Work with hotels, airlines, destination partners, and internal teams to execute travel plans smoothly
- Track bookings, confirmations, special requests, and timelines
- Ensure all client-facing information is accurate and well-presented
- Quality & Attention to Detail
- Double-check itineraries, names, dates, preferences, and special instructions
- Maintain explicit records and client notes for consistent service
- Anticipate potential issues and flag them early
- Professional Conduct
- Handle sensitive client information with discretion and confidentiality
- Stay calm and solution-oriented during urgent or last-minute situations

Contact number: (phone hidden)

📌 Guest Relationship Manager (Sahibzada Ajit Singh Nagar)
🏢 Ekido Holiday Tours
📍 Sahibzada Ajit Singh Nagar