The International Patients Query Manager will be responsible for end-to-end coordination of international patients seeking medical opinions and treatment in India and abroad. The role requires strong communication skills, attention to detail, and the ability to manage multiple stakeholders efficiently in a fast-paced healthcare environment.
This is a coordination-based managerial role. Physical meetings with doctors or patients are not required.
Key Responsibilities
- Coordinate effectively between doctors, International patients and Internal teams.
- Provide complete and accurate medical information to help patients make informed decisions.
- Manage end-to-end support for international patients, including:
- Medical second opinion process
- Treatment planning
- Visa documentation guidance
- Professionally manage emails, Spread Sheets, etc.
- Ensure timely follow-ups and seamless communication throughout the treatment journey.
Required Skills & Qualifications
- Excellent verbal and written communication skills (English mandatory).
- Strong coordination and organizational abilities.
- Proficiency in MS Excel and email communication.
- Detail-oriented with strong follow-up skills.
- Experience in healthcare, medical tourism, or international business coordination is preferred (not mandatory).
Why Join Expert Chikitsa?
- Work with a globally recognized, largest medical opinion platform.
- Be part of a 10-year-old healthcare organization that is transforming the international medical landscape through innovation, ethics, and global impact.
- Exposure to international healthcare markets.
- Professional and ethical work culture.
- Growth opportunities in international business and healthcare coordination.
- Structured yet versatile working environment.
📌 International Patients Manager (Bengaluru)
🏢 International Medical Consultants
📍 Bengaluru
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