Department- Quality Assurance
Location- Prithla(Palwal)
Qualification- B.Tech/ Diploma(Mech.)
Experience- 5 to 7yrs of experience in in Quality Assurance within the Piping, Pressure Vessel, Heavy Engineering, Oil & Gas, Power, EPC, or Process Equipment Industry.

Interested candidate may share resume at [email protected]

Technical Knowledge
ASME Section II, V, VIII, IX , ASME B31.1 / B31.3 ,ASME B16.5, B16.9, ASTM Material Standards
ISO 9001& Iso19443 Quality Management System
Knowledge of PED, EN Standards, ISO 3834, or Nuclear Quality requirements will be an added advantage.
Manufacturing processes for piping and pressure vessels.
Welding, Heat Treatment, NDT, and Material Traceability requirements.

Key Responsibilities
1. Non-Conformance Management
Review and monitor internal, customer, and supplier NCRs.
Coordinate investigations with cross-functional teams.
Perform Root Cause Analysis using recognized quality tools such as:
5 Why Analysis
Fishbone (Ishikawa) Diagram
8D Methodology
Prepare technically sound RCA reports with evidence-based conclusions.
Define, implement, and monitor Corrective and Preventive Actions (CAPA).
Verify effectiveness of implemented corrective actions and ensure timely closure.

2. Customer Complaint & Feedback Management




Analyze customer complaints and identify recurring quality issues.
Maintain customer complaint registers and trend analysis.
Prepare monthly and quarterly customer feedback reports.
Develop Customer Satisfaction Index (CSI) using measurable quality performance indicators.
Recommend improvement actions to enhance customer satisfaction.
Coordinate with project teams to ensure timely closure of customer observations.

3. Supplier Assessment & Development
Conduct supplier evaluation, qualification, and periodic performance assessments.
Prepare supplier audit plans and audit reports.
Evaluate supplier quality performance based on: Product Quality ,On-time Delivery , Documentation Compliance, Responsiveness
Prepare supplier rating and performance scorecards.
Coordinate supplier corrective action requests (SCARs) and monitor implementation.

4. Quality System Activities
Perform trend analysis for NCRs, customer complaints, supplier performance, and process deviations.
Participate in internal, customer, and third-party audits.

5. Documentation & Reporting
Maintain NCR, CAPA, Supplier Assessment, and Customer Feedback databases.
Develop dashboards for quality performance monitoring.

📌 Quality Assurance Engineer/ Sr. Engineer (Palwal)
🏢 DEE Piping
📍 Palwal