Location: Bangalore

Process: Key Account Management (E-commerce)

Experience: 4+ years (including 1+ year in team handling)

Education: Any Graduate (10+2+3)

Job Overview

We are looking for a agile and experienced Team Leader Operations to manage a team of Key Account Managers. The role requires driving seller performance on an ecommerce platform through strategic relationship management, sales enablement, and data-driven insights.

Key Responsibilities

- Lead and manage a team of Key Account Managers (KAMs) handling e-commerce sellers
- Monitor and drive team performance to achieve sales, revenue, and growth targets
- Analyze seller performance and provide strategic inputs to enhance business outcomes
- Coordinate with internal stakeholders to ensure seamless seller support and resolution
- Conduct regular reviews, coaching,



and training sessions for the team
- Maintain team motivation and discipline while ensuring performance benchmarks are met
- Manage dashboards, track KPIs, and generate performance reports using Excel

Desired Candidate Profile

• Graduate in any discipline (10+2+3)

• Minimum 4 years of experience in KAM/RE (Relationship Executive) processes

• Minimum 1 year of team handling experience

• Proficient in MS Excel and comfortable with data analysis

• Strong communication skills in Hindi and English

• Proven leadership skills with ability to drive results through team

• E-commerce domain experience preferred

Bala-(phone hidden)

📌 Walk-in || Team Leader - Key Accounts Manager (Bengaluru)
🏢 STARTEK Aegis Customer Support Services
📍 Bengaluru