About the role

Manage and Administer defined benefit pension schemes for the Trustee of the Tesco PLC Pension Scheme. My responsibilities include providing accurate and effective administration services, handling member queries, processing benefits, and ensuring regulatory compliance. Also deliver excellent service to members and support timely pension scheme operations.

You will be responsible for

- Identifying operational improvements and finding solutions by applying CI tools and techniques
- Responsible for completing tasks and transactions within agreed KPIs
- Knows and applies fundamental work theories/concepts/processes in own areas of work
- Scheme Administration:
- Process and validate a wide range of member events including retirements, deaths, transfers, pension increases, and member benefit calculations.
- Ensure all calculations, adjustments, and data entries comply with scheme rules, legislation, and company procedures.
- Update and maintain accurate records on pension administration systems, ensuring data integrity and accuracy.
- Adhere to the agreed Service Level Agreements and meet the defined measures of success.

- Member Services:

- Respond to member (and their representatives) queries via email or written correspondence, delivering excellent customer service and adhering to response timeframes and statutory deadlines.
- Provide clear and accurate information to members regarding their benefits, options,



and scheme rules.
- Generate statements, letters, and other communications to members, ensuring clarity and compliance with the scheme requirements.

- Compliance and Regulatory Adherence:

- Ensure all tasks comply with relevant regulations, including The Pensions Regulator s requirements, HMRC regulations, and GDPR.
- Maintain a working knowledge of pension legislation, regulatory changes, and updates to ensure accurate administration.

- Process Improvement:

- Identify and suggest improvements to streamline administrative processes and enhance service delivery.
- Highlight any risk and compliance issues identified to management for mitigation.

You will need
- Graduates level education (Commerce preferred)
- Preparation of calculations & official correspondence (Email and letter writing)
- Experience in Pension Administration (prefer min. 1 year)
- Desirable:
- Experience in pension scheme administration (defined benefit / defined contribution).
- Competency in pension administration software and Microsoft Office Suite (Excel, Word, etc.).
- Knowledge of current pensions legislation and best practices.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate - Pensions Services (Bengaluru)
🏢 Tesco
📍 Bengaluru