At Ambitio, we're building India's first AI-powered global admissions platform that helps students get into their dream schools. Our mission is to democratize access to quality global education by making the admissions process 10x easier through personalized AI guidance. We combine advanced AI technology with alumni
mentorship to help students build stronger profiles and craft compelling applications.
We're a founding team of IIT BHU alumni who have experienced first hand the challenges of global higher education admissions. More than 40,000+ users have explored our platform and have received admits from top institutions like Stanford, Oxford, NYU, Cornell, Columbia and other leading universities. We're backed by notable investors including First Cheque and We Founder Circle.
What you will be doing?
We're seeking an people-first individual to join us as Admission Ops - Customer Success. This is a high-impact role where you'll work directly with the founders to drive NPS, student success, and referrals. You will work closely with the founders and admissions team.
Key Responsibilities
- Track and monitor student progress and engagement
- Conduct regular check-ins with students to gather feedback
- Drive improvements in NPS and referral rates
- Create weekly/monthly reports on student satisfaction metrics
- Collaborate with product team to implement student suggestions
What makes you a great fit?
- 1+ years of experience in pre sales or customer success roles
- You're an excellent communicator with high emotional intelligence
- You're data-driven but people-focused
- You can work independently and take ownership
- You've previously helped build and nurture communities
What you can expect?
- High-impact role with significant ownership in a fast-growing startup
- Work directly with founders and shape key strategic decisions
- Chance to transform global education access through technology
- Very competitive compensation