Upto 4.75 LPA with variable 15 % of annual CTC
9 hrs (including 1 hour break)
6 days working rotational shift & 1 rotational off
Excellent communication Skills – (ENGLISH AND HINDI: MANDATORY)
Required Candidate profile
Graduation
Quality Parameters, QC Tools, Understanding of DMAIC, CSAT & NPS Projects
Exp in auditing voice, email, and chat processes
Expertise in RCA, quality frameworks, and process improvement