We are looking for a Customer Support Executive to handle customer queries and provide excellent support through calls, chat, and email. The candidate should have good communication skills, a customer-focused attitude, and basic computer knowledge.
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Resolve customer complaints and provide appropriate solutions
Maintain professional communication with customers
Record customer interactions and update CRM/software
Escalate unresolved issues to the concerned department
Ensure customer satisfaction and timely response
Follow company policies and process guidelines
Eligibility Criteria
Minimum qualification: 12th Pass / Graduate
Excellent English communication required
1 year of experience in customer support/customer service
Salary
25000 32,000 per month
(Depending on experience and interview performance)
Rotational Shift
WFO
Incentives & performance bonus
Training provided
Growth opportunities opportunities
Friendly work environment
Cab Facility/ Cab allowance
Contact for further Details:
HR Shreya - (phone hidden)
📌 Customer Care Executive || Voice Process || Gurgaon (Gurugram)
🏢 WSNE Consulting
📍 Gurugram
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