Role & responsibilities

Job Summary:

The Kitchen Stewarding (KST) / Housekeeping Supervisor is responsible for maintaining the highest standards of cleanliness, hygiene, and sanitation across the kitchen, stewarding, back-of-house, and common areas. The role involves supervising the housekeeping and stewarding team, ensuring compliance with food safety standards, company SOPs, and statutory hygiene requirements while maintaining a safe and organized work setting.

Key Responsibilities:

Operations & Housekeeping

- Training and development of the Housekeeping /Porter team
- Supervise the daily activities of the stewarding and housekeeping team.
- Ensure cleanliness of kitchens, dishwashing areas, storage rooms, staff areas, washrooms, and other assigned locations.
- Maintain cleanliness of kitchen equipment, utensils, crockery, cutlery, and serving equipment.
- Ensure proper segregation and disposal of waste as per company procedures.
- Monitor deep-cleaning schedules and ensure timely completion.
- Conduct regular inspections and maintain housekeeping standards throughout the outlet.

Hygiene & Food Safety

- Ensure compliance with FSSAI, food safety, and hygiene standards.
- Monitor the use of approved cleaning chemicals and ensure safe handling and storage.
- Ensure cleaning schedules and sanitation records are maintained accurately.
- Coordinate pest control activities and ensure corrective actions are implemented.
- Ensure all cleaning equipment is maintained in good working condition.

Team Management

- Allocate daily duties and work schedules for stewarding and housekeeping staff.
- Train employees on cleaning procedures, safety practices, and hygiene standards.
- Monitor attendance, punctuality, grooming, and discipline of the team.
- Conduct regular performance reviews and provide coaching for improvement.




- Ensure adequate manpower availability for smooth operations.

Inventory & Asset Management

- Monitor consumption of cleaning chemicals and housekeeping supplies.
- Maintain stock of cleaning materials, uniforms, PPE, and consumables.
- Raise purchase requisitions for housekeeping supplies when required.
- Ensure proper handling and maintenance of cleaning equipment and machinery.

Safety & Compliance

- Ensure compliance with workplace safety policies and emergency procedures.
- Conduct regular safety inspections to identify and eliminate hazards.
- Ensure proper usage of PPE by the housekeeping team.
- Report accidents, damages, or maintenance issues immediately.

Coordination

- Coordinate with Kitchen, FOH, Maintenance, and HR teams regarding housekeeping requirements.
- Support outlet opening and closing procedures.
- Assist during audits, inspections, and management visits.

Key Performance Indicators (KPIs)

- Housekeeping Audit Score
- Kitchen & BOH Cleanliness Standards
- Food Safety & Hygiene Compliance
- Deep Cleaning Schedule Compliance
- Chemical Usage Control
- Waste Management Compliance
- Equipment Maintenance
- Team Attendance & Productivity
- Customer & Internal Audit Feedback
- Zero Hygiene Non-Conformities

Preferred candidate profile

Qualifications

- Diploma or Bachelor's Degree (preferred).
- Certification in Food Safety/Hygiene is an added advantage.

Experience

- 35 years of experience in Kitchen Stewarding or Housekeeping.
- Minimum 12 years of supervisory experience in restaurants, hotels, cafs, or QSR operations.

Skills & Competencies

- Leadership and team management
- Knowledge of housekeeping and sanitation standards
- Food safety and hygiene practices
- Time management and planning
- Problem-solving skills
- Inventory management
- Communication and interpersonal skills
- Attention to detail
- Ability to work under pressure

📌 Supervisor-Kitchen Stewarding (KST) / Housekeeping - Magnolia Bakery (Bengaluru)
🏢 Spago Foods
📍 Bengaluru