- Supervise and manage daily showroom operations.
- Lead, motivate, and coach the sales team to achieve individual and store sales goals.
- Provide exceptional customer service and assist with high-value customer interactions.
- Monitor staff performance and provide regular feedback and training.
- Ensure attractive product displays and maintain showroom presentation standards.
- Manage customer inquiries, complaints, and service requests professionally.
- Coordinate inventory checks, stock replenishment, and stock security.
- Ensure compliance with company policies, security procedures, and operational standards.
- Prepare daily sales reports and coordinate with store management.
- Support recruitment, onboarding, and scheduling of showroom staff.
- Monitor sales performance and implement strategies to improve productivity and customer satisfaction.