- Manage and service a portfolio of existing IndiaMART clients.
- Visit clients regularly to understand their business needs and provide appropriate solutions.
- Build strong customer relationships to improve engagement and retention.
- Resolve customer queries and coordinate with internal teams for timely issue resolution.
- Drive renewals, upselling, and cross-selling opportunities.
- Achieve monthly productivity, customer engagement, and revenue targets.
- Gather customer feedback and share market insights with the business team.
Preferred candidate profile
- Graduate in any discipline
- 13 years of experience in Field Sales, Client Servicing, Relationship Management, or Business Development.
- Robust communication, negotiation, and interpersonal skills.
- Willingness to travel within the assigned territory.
- Basic knowledge of MS Office and CRM tools is preferred.
📌 Client Service Executive (Kozhikode)
🏢 Indiamart
📍 Kozhikode
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