Job Description Branch Operations – Senior Associate

About HDFC Life:

HDFC Life, one of India’s leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:





- Customer Relationship and Services
- New Business Processing
- Policy Servicing
- Claims
- Documentation
- Business Retention Persistency/Revival
- Lead Generations

Academic Qualification:

- Graduate/Post Graduate

Knowledge, Skills & Abilities:

- 1-2 years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

Required Skill:

- Customer Service
- Sales & Calling
- Positive communication skills
- MS Office (Excel, PowerPoint and etc.)

Regards,

Sneha Banerjee

HDFC Life-HR

[email protected]

(phone hidden)

📌 Senior Associate-Branch Operation (Srinagar)
🏢 HDFC Life
📍 Srinagar