SHARE YOUR RESUME HERE - [email protected]

Job Description

Join us in Jaipur, Mansarovar as a Customer Support Executive. You will manage customer interactions through digital channels, ensuring high-quality resolution and service excellence.

Key Responsibilities

- Seller Support: Assist retail sellers via email and chat with account, inventory, and order issues.
- Resolve customer queries in real-time via chat and email platforms.
- Maintain professional grammar, tone, and formatting in all written communication.
- Meet key performance metrics, including response time and customer satisfaction scores.
- Navigate multiple internal systems simultaneously to troubleshoot client issues.

Education and Experience

- Graduates in any discipline.
- Fresher / Experienced.
- 5.5 Days a week.
- Comfortable in 24*7 Environment.

Logistics and Transport

- Cab Facility: Available within a 25 KM radius of the Jaipur facility.
- Geographic Constraint: Candidates must reside within the operational cab zone.
- Remote Work: This is strictly an in office role, not open to remote candidates

only immediate joiner required

📌 Hiring: Customer support executive II Jaipur mansarovar TP
🏢 TP
📍 Jaipur