Job Description

We are seeking an experienced Customer Data Management (CDM) Architect to lead the design, governance, and management of enterprise customer master data using Oracle Fusion Customer Data Management (CDM). The ideal candidate will have strong expertise in Master Data Management (MDM), enterprise integrations, data governance, Oracle Fusion customizations, and production support.

The role involves defining customer data architecture, ensuring high-quality master data, integrating Oracle Fusion CDM with enterprise applications, and driving data governance initiatives across the organization.

Key Responsibilities

- Design and manage enterprise Customer Master Data architecture using Oracle Fusion CDM.
- Define data governance standards, customer hierarchies, validation rules, and golden record strategy.
- Design and support integrations between Oracle Fusion CDM, Salesforce, ERP, Billing, TMS, and other enterprise applications.
- Lead Oracle Fusion customizations and Groovy scripting enhancements.
- Ensure data quality through reconciliation, duplicate prevention, data cleansing, and validation.
- Monitor production systems, resolve integration issues, and perform root cause analysis.
- Develop API and event-based integration architecture.
- Collaborate with business stakeholders and mentor technical teams.

Required Skills

- Oracle Fusion Customer Data Management (CDM)
- Master Data Management (MDM)
- Oracle Fusion Applications
- Oracle Groovy Scripting
- Enterprise Integration
- REST APIs / SOAP APIs
- Data Governance
- Data Quality Management
- Customer Master Data
- Integration Architecture
- Oracle Cloud
- Solution Architecture
- Production Support
- Root Cause Analysis
- API Integration

Mandatory Requirements

- 7+ years of experience in Enterprise Applications, MDM, or Data Architecture.




- 5+ years of hands-on experience with Oracle Fusion Customer Data Management (CDM).
- Strong knowledge of Oracle Fusion customizations and Oracle Groovy scripting.
- Experience with enterprise integration patterns and API design.
- Expertise in Data Governance, Data Quality, and Data Reconciliation.
- Excellent communication and stakeholder management skills.

Preferred Certifications

- Oracle Fusion CDM Certification
- Oracle Cloud Certifications
- TOGAF or Enterprise Architecture Certification
- Customer Data Management (CDM) Architect Oracle Fusion CDM

Preferred Candidate Profile

- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- Strong experience with Oracle Fusion CDM implementation and enterprise data architecture.
- Experience integrating Oracle Fusion with Salesforce, ERP, Billing, Finance, and Transportation Management Systems.
- Hands-on experience with Oracle Groovy scripting, Fusion customizations, and API integrations.
- Robust understanding of Master Data Management (MDM), data governance, data quality, and reconciliation frameworks.
- Experience leading architecture discussions, technical teams, and enterprise data initiatives.
- Excellent analytical, problem-solving, and communication skills.
- Experience working in high-volume enterprise environments is preferred.

Key Skills

Oracle Fusion CDM, Customer Data Management, CDM Architect, Master Data Management, MDM, Oracle Fusion Applications, Oracle Cloud, Oracle Groovy, Data Governance, Data Quality, Enterprise Architecture, Integration Architecture, REST API, SOAP API, Oracle Integration Cloud, API Integration, Solution Architecture, Data Reconciliation, Salesforce Integration, ERP Integration, Production Support, Technical Architect.

Preferred candidate profile

📌 Customer Data Management Architect - Oracle Fusion CDM (Mysuru)
🏢 ForwardAir
📍 Mysuru