Junior IT Administrator

Location: Gurugram, Sector 74A
Employment Type: Full-Time
Experience Required: 1-3 Years
Work Mode: On-site / Office-based

Working Hours: US Shift (7 PM to 4 AM IST)

Role Overview

The IT Administrator will be responsible for supporting end users, managing desktops/laptops, handling Microsoft 365 and Active Directory administration, supporting Intune-based device management, and assisting with firewall, VPN, and IT security-related tasks.

The ideal candidate should be comfortable working in a fast-paced office environment, resolving technical issues independently, and supporting employees across hardware, software, email, network, and collaboration tools.

Exposure to WordPress, basic HTML/CSS, and design tools such as Canva or Photoshop will be considered an added advantage.

Key Responsibilities

IT Support & System Administration

- Provide day-to-day desktop, laptop, printer, and peripheral support to end users.
- Troubleshoot hardware, software, operating system, network, Outlook, and Microsoft 365 issues.
- Install, configure, patch, and maintain Windows desktops and laptops.
- Assemble PCs, upgrade hardware, install operating systems, and support system imaging/deployment.
- Manage user onboarding and offboarding from an IT access and device perspective.
- Maintain IT asset inventory, system records, and basic documentation.

Microsoft 365, Active Directory & Intune

- Manage Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and Exchange.
- Create, modify, and disable user accounts, groups, permissions,



and policies in Active Directory.
- Support Microsoft Intune for device enrollment, compliance, configuration, and basic endpoint management.
- Assist with email setup, Outlook troubleshooting, mailbox access, distribution groups, and MFA-related support.

Network, Firewall & Security Support

- Support basic firewall administration, preferably with hands-on experience in Sophos.
- Assist with VPN configuration, access control, firewall policies, and basic rule management.
- Monitor and support endpoint security, patching, device compliance, and IT security best practices.
- Help maintain secure access for users, devices, and internal systems.

Website & Design Support -Preferred, Not Mandatory

- Assist with WordPress website administration, including updates, plugins, and minor content changes.
- Use basic HTML/CSS for page formatting and small website edits.
- Support internal design or marketing tasks using tools such as Canva or Photoshop.

Required Qualifications

- Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- 25 years of hands-on IT administration or desktop support experience.




- Solid working knowledge of Windows OS, PC hardware, Microsoft 365, Active Directory, and Outlook.
- Experience with Microsoft Intune or similar endpoint/device management tools.
- Basic understanding of firewalls, VPN, network troubleshooting, and IT security practices.
- Ability to troubleshoot independently and resolve user issues efficiently.
- Good communication skills and a service-oriented approach.

Preferred Skills

- Experience with Sophos firewall administration.
- Knowledge of SharePoint, OneDrive, Teams, and Exchange Online administration.
- Experience with PC imaging, deployment tools, and asset management.
- Basic WordPress administration experience.
- Basic HTML/CSS knowledge.
- Familiarity with Canva, Photoshop, or similar design tools.

Key Competencies

- Strong technical troubleshooting ability.
- Good communication and end-user support skills.
- Ability to prioritize multiple support requests.
- High attention to detail.
- Self-motivated and proactive.
- Team-oriented with a strong sense of ownership.
- Security-conscious approach to IT operations.

Why Join Us

- Opportunity to work in a growing global IT services organization.
- Hands-on exposure to Microsoft 365, Intune, endpoint management, firewall, and security operations.
- Broad IT administration role with ownership across systems, users, devices, and support processes.
- Collaborative work environment with opportunities to expand technical skills.

📌 Junior IT Administrator (Gurugram)
🏢 Learnfly
📍 Gurugram