- QA Manager will be responsible for oversight of all certification related to food industry and the management of a remote, multicultural certification team, discussing, and implementing actions that expand our collaborators' goals.
- Ensure that the QA policies and procedures comply with the relevant regulations, standards and best practices in the industry.
- Guide factories in the implementation of changes in standards such as ISO9001, FSSC 22000, Halal, Kosher, HACCP etc
- Documentation, Certification and Licensing - ISO, IS, FSSAI, HACCP & HALAL Certification with Government testing agencies.
- Conduct and oversee audits and inspections that verify and validate the quality of the products, services, processes, and procedures.
- Administer and review all financial plans and budgets for certification; monitor progress and changes.
- Manage and supervise the QA team and projects that carry out the QA activities and tasks.
- Implement a robust reporting system to ensure that the management team has access to reliable and accurate data to support decision making.
- Reporting on the utility of existing and prospective collaborations to guide future undertakings.
- Ensure compliances with company standards and procedures.
- Handle questionnaires and complaints from customers and give after sales support when requested.
- Handling of Certification, documentation and internal audits.
- Analyze and report on QA data and feedback for harmonizing and updating quality procedures
- Review and improve quality processes and environmental management system
- Training employees to increase awareness of quality and food safety and to better facilitate the implementation of the QA policy
- Preparing, planning and supervising internal and external audits
- Setting up and coordinating quality improvement projects
- Investigating and handling complaints and identifying where structural improvements are possible
- Provide the organization with substantive advice on regulations and procedures
- Collaborate with colleagues from Production, Quality and R&D;, Sales