Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Apache Tomcat Administration

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Project Role Description:
Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of enterprise middleware infrastructure including Apache HTTP Server, Apache, IBM WAS, Oracle Weblogic,Tomcat, Microsoft IIS, IBM MQ message queuing platforms, and Ansible-based automation across hybrid on-premises and cloud environments. Ensures high availability, performance, and security of application delivery and messaging layers that underpin critical business applications.

Must Have Skills:
Apache HTTP Server, Apache Tomcat, IBM WAS, Oracle Weblogic, Microsoft IIS (Internet Information Services), Ansible (Automation Configuration Management), IBM MQ, Hybrid Middleware Operations, SSL/TLS Certificate Management, Web Application Deployment

Job Requirements:
Key responsibilities:

- Administer Apache HTTPs, IHS Server including virtual hosts, mod rewrite, mod proxy, load balancing, and SSL/TLS configuration

- Administer Apache Tomcat, IBM WAS, Oracle Weblogic application servers including web application deployment, JVM tuning, connector configuration, and cluster management

- Administer Microsoft IIS including site bindings, application pools, HTTPS offloading, URL rewrite rules, and Windows Authentication

- Manage IBM MQ: queue managers, channels, queues, topics, dead-letter queues, and message persistence

- Maintain Ansible playbooks and roles for automated provisioning, configuration management, patching, and deployment across middleware tiers

- Maintain reverse proxy, load balancer, and web application firewall (WAF) rules across Apache and IIS

- Manage SSL/TLS certificate provisioning, renewal, and deployment across Apache, Tomcat, and IIS platforms

- Monitor middleware health, thread pools,



JVM heap usage, MQ queue depths, and message throughput

- Perform middleware patching and version upgrades across Apache, Tomcat, IIS, and MQ platforms using Ansible automation

- Troubleshoot application deployment failures, connection pool exhaustion, MQ channel errors, and certificate issues

- Maintain middleware runbooks, Ansible inventory, deployment playbooks, and architecture documentation

Enterprise Tools Platforms:

- Apache HTTP Server: httpd, mod ssl, mod proxy, mod rewrite, mod status, virtual hosts, access / error log analysis

- Apache Tomcat: Tomcat Manager, server.xml, context.xml, catalina.sh, JVM options, clustering, session persistence

- Microsoft IIS: IIS Manager, web.config, Application Request Routing (ARR), URL Rewrite, application pool recycling, HTTPS bindings

- Message Queuing: IBM MQ (runmqsc),

- Ansible: Ansible Core, Ansible Automation Platform (AAP), Roles, Playbooks, Inventory, Ansible Vault

- Monitoring: Splunk

- Automation: Ansible, PowerShell, Python, Jenkins (CI/CD integration)

- ITSM: ServiceNow

- Backup: Networker

- Security: SSL/TLS (OpenSSL, Let''s Encrypt, enterprise CA), WAF rules, CIS benchmarks, Qualys
SLA / KPI Ownership:

- Ensure adherence to SLA/KPI commitments across Apache, Tomcat, IIS, Ansible, and MQ platforms

- Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all middleware and messaging incidents

- Monitor web server availability, MQ queue depth SLAs, Tomcat response times, and Ansible job success rates

- Publish service performance reports and contribute to monthly service review decks

Client Facing Responsibilities:

- Participate in war room calls during major middleware or messaging platform incidents





- Handle escalation matrix and maintain clear communication with application, development, and business stakeholders

- Provide timely status updates during incidents, patching windows, and application deployment events

- Participate in governance, service review, change advisory board (CAB), and capacity planning meetings

- Coordinate with IBM Support, Red Hat (Ansible), and Microsoft Support for critical issue resolution

Technical Experience:

- 3 to 5 years of total experience in middleware administration covering Apache, Tomcat, IBM WAS, Oracle Weblogic, IIS, and enterprise MQ platforms

- Hands-on experience writing and maintaining Ansible playbooks for middleware automation and configuration management

- Working knowledge of IBM MQ administration including queue manager management, channels, and troubleshooting

- Practical experience with SSL/TLS certificate lifecycle management across multiple middleware platforms

- Familiarity with hybrid environments including on-premises middleware integrated with cloud-hosted application tiers

- Exposure to CI/CD pipelines (Jenkins, GitLab CI) and infrastructure-as-code practices is a plus

- Red Hat Certified Engineer (RHCE) or Ansible Automation certification preferred IBM MQ Administrator certification a plus

Professional Attributes:

- Robust communication and stakeholder management skills in a client-facing environment

- Ability to handle critical middleware and messaging incidents and coordinate escalations under pressure

- Flexible to work in a hybrid on-call or 24/7 rotation model as required

- Strong analytical and troubleshooting mindset across multi-tier application stacks

- Willingness to cross-train across middleware technologies and adopt emerging automation and containerization tooling

Educational Qualification:
Bachelor''s degree in Computer Science, Information Technology, or a related discipline. Relevant industry certifications in Red Hat Ansible Automation, IBM MQ, Apache administration, or Microsoft IIS are strongly preferred.

Qualification15 years full time education

📌 Operations Engineer (Gurugram)
🏢 Accenture
📍 Gurugram