Project Role :Cloud Platform Engineer

Project Role Description :Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance.
Must have skills :Microsoft Intune

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education

Career Level:10
Role:Senior Intune/MECM Administrator
Role Description:Handling Intune Infrastructure and Day-to-Day activities.
Must have skill:Enterprise Mobility Suite (EMS) / Microsoft Intune / Mobile Iron/ AirWatch preferred.
Good to have skill:SCCM Co-Management, Application Packaging, scripting, Azure Virtual Device, M365 cloud PC.
Job Requirement:
Key Responsibilities:
oEnsure the effective support and delivery of system tools (SCCM, Intune) to support the transition to Windows 10
oPrimarily ownership of the EUC ticket queue, providing 3rd line technical support for IT incidents and problems. Working alongside vendors as appropriate to investigate solutions. Tickets are to be owned until successful resolution. May include escalation management to third party vendors, including Microsoft Premier Support.
oPatch Management and Windows 10 Servicing.
oStrong problem-solving abilities and excellent communication, customer handling and inter-personal skills
oAbility to work with customers in an advisory capacity around Modern Workplace, helping them to create their workplace strategy, with activities/tasks such as creating roadmaps and business cases.
oAbility to apply advanced or expert knowledge in relevant technology solutions and strong business operational acumen in the context of clients business.
oAbility to effectively team with peers in a large, matrixed organization, including experience with onshore, near-shore and off-shore delivery teams.
oEngagement with Project team for SOP, RACI, SRT, SOP type document creation and KT process.
oExtensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG
oExtensive experience in designing and execute the technical implementation of Windows 10 Autopilot Modern Management solution using Intune, Azure AD,



Office365 based on client requirements and design specifications.

Technical Experience:
oStrong understanding in BYOD and COD, WCD (Configuration Designer), Autopilot, Auto-Enrolment, Auto-Enroll with GPO via AAD or ADFS, Autopilot Hybrid, Dual management with Intune and SCCM
oDevice Compliance - Rules and policies to remediate devices to comply per organizations security requirements with comply evaluation.
oConfiguration Profile - Config/Resource profiles for EAS mail along with Device restrictions, Devices features, Custom scripts.
oUpload, Deploy and Configure LOB applications, OEM store Application (Windows, iOS and Android), (Microsoft, Apple and Google).
oDeploy VPP apps and setting up APNS.
oDeploy LOB, OEM Store applications to endpoints.
oDeploy LOB/Store applications to group of users (AAD user groups).
oMonitor application deployment status.
oLOB Application Wrapping for iOS and Android managed applications.
oWrap the LOB apps using iOS SDK, Android SDK.
oCreate, Maintain, Update, Deploy and Delete policies.
oConfiguration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance Policies
oiOS, Android and Windows, Device Life Cycle.
oEnrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices.
oCreate, Maintain, Update, Deploy and Delete CA policies.
oCA for Windows, Android, iOS, MacOS.
oExtensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG
oExtensive experience in designing and execute the technical implementation of Windows 10 Autopilot Up-to-date Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications.
oProduction of High-level/Low Level Design documentations.
oProficient in customizing and deploying Windows 10.
oKnowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP ADMX templates.




oExperience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes.
oConfigure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bit locker, Windows Hello for Business etc.
oExperience in Microsoft Azure AD, AzureAD AppProxy.
oIn depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP
oMobile Device Management and Mobile Application Management (MAM) protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.
oStrong understanding in App Deployment - Application deployment across different platforms with file types - APK, IPA, APPX, APPXBUNDLE, MSI, EXE, WIN32, PKG and Intune mac.
oStrong understanding in Conditional Access and DLP policies for organization or tenant wide security. Exchange connector for Hosted, In-Cloud and On-Prem exchange.
oDeploying software updates to the client machines and channelizing updates.
oConfiguring and deploying VPN profile, Email profile and Wi-Fi profile.
oStrong understanding of Windows Active Directory / Certificate Management / Windows Server Management
oIntegration with third party tools such as Jamf, TeamViewer lookout etc. for enhance level of security and compliance reporting.
oUnderstanding of Azure VDI Infrastructure in collaboration VMware cloud for horizon or WVD.
oConfiguring NDES and SCEP based deployments in collaboration with Intune.
oDeploying software and applications to enrolled devices.
oConfiguring app and location based conditional access policies.
oDeployment of EMS across medium large enterprises or global deployments

Professional Attributes-
oAbility to work independently and make decisions with little direct supervision.
oGood interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations.

Educational Qualification
oBachelor s Degree / Diploma in Engineering / Computer Science
oExperience in providing voice based Technical Support is desirable.
oExperience of working with global customers is an asset.

Qualification15 years full time education

📌 Cloud Platform Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru