Key Role

Responsible for ensuring the smooth operational, financial and success of franchisees. This role focuses on supporting, coaching and guiding franchisees to meet their business goals and ensure retention of 90% total centres. 2026-2027.

Operational Support

- Minimum 1 weekly meeting per assigned franchise center.
- Ensure 1 visit per year per centre.
- 100% adherence to scheduled review visits.
- Identify gaps and ensure training for franchise staff.
- 2+ training sessions/month for onboarded centres.
- 80% positive feedback on training effectiveness.
- 100% escalated issues resolved within 7 working days.
- Franchise Satisfaction Score 85%.

Admissions & Revenue Growth

- Support franchisees to achieve admissions goals.
- Achieve 80% admission targets per session.
- Inquiry-to-Admission conversion 20%.

Royalty Collections

- Ensure timely collections of royalty/license fee from centers.
- 75% monthly collection target achieved.
- Zero backlog in dues for >2 months.

Retention of Active Centres

- Target - Retention of 90% total centres
- Center closure 10 % per year.
- Quarterly & annual performance review of every center.

Performance Analysis & Reporting

- Monitor sales, satisfaction, compliance & corrective action.




- Monthly performance dashboards for 100% assigned centers.
- Non-performing/ defaulter centers should be highlighted every month

Hiring & Training of Non-Academic Staff

- Provide support for recruitment & role readiness.
- Hiring closure TAT 15 days.
- 90% staff retention at franchise centers.

Audit & Compliance

- Conduct process, brand & service audits.
- 100% centers audited twice/year.
- Compliance issues resolved within 30 days.

Financial Tracking & Reporting

- Maintain Royalty & License Fee trackers with accuracy.
- Tracker updated by 10th working day every month.
- 100% accuracy in reported financial data.

Daily Reporting Compliance

- Ensure timely daily MIS reporting from franchise centers.
- 95% daily reporting compliance rate across centers.

Student Engagement & Webinars (with SM Sir)

- Plan and conduct learning-oriented webinars.
- Minimum 2 webinars/quarter.
- 80% student attendance of enrolled strength.

CP STAR Exam Execution

- Maximize registrations & ensure seamless execution.
- 100% exam conduction compliance at assigned centers.
- CP STAR conversion 5 % of total registrations.

Interested candidates can share their updated cv's at [email protected] or (phone hidden).

📌 Manager- Franchise Success (Key Accounts Manager) (Kota)
🏢 Career Point Edutech
📍 Kota