About the Role: We are looking for a Performance Management Coordinator with BPO experience to manage performance and talent for 300+ employees. The ideal candidate is skilled in performance
appraisals, KPI tracking, talent management, and reporting using Excel and performance tools.
Key Responsibilities:
- Handle end-to-end performance appraisals and KPI tracking
- Support talent management initiatives such as development plans and succession planning
- Generate performance reports and dashboards for management insights
- Collaborate with HR, Team Leads, and Operations
- Suggest improvements to performance management processes
Requirements:
- Experience: 23 years in performance management within BPO or multi-shift environments
- Employee Coverage:
Hands-on experience managing performance for 300+ employees
- Talent Management: Robust understanding of appraisals, KPIs, development plans, and succession planning
- Technical Skills: Proficient in Excel (advanced formulas, dashboards, reporting) and performance management tools
- Soft Skills: Excellent coordination, communication, and stakeholder management abilities
- Analytical Mindset: Ability to analyze performance data and generate actionable insights
Working Details:
- Working Days: Monday Friday
- Location: Gurugram, Haryana
- Eligibility: 2-3 Years
- Work from Office.