08 Aug
|
Sagility
|
Bengaluru
08 Aug
Sagility
Bengaluru
We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.
Location: Bommanahalli, Bangalore
Job Responsibilities:
Handle inbound and outbound customer interactions for US healthcare clients.
Assist members with insurance benefits, claims, eligibility, and billing-related queries.
Provide accurate information while maintaining quality and compliance standards.
Document customer interactions in the system.
Meet productivity, quality, and customer satisfaction targets.
Eligibility:
Graduate/Undergraduate (as per process eligibility).
Excellent English communication skills.
Basic computer knowledge and typing skills.
Willingness to work in US rotational night shifts.
Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.
Freshers Only**
Work Schedule:
Shift: US Rotational Night Shift
Working Days: Monday to Friday
Weekends: Fixed Saturday & Sunday Off
Salary & Perks
CTC: 25,000/-
Performance-Based Incentives - 3500 to 5000/-
Night Shift Allowance: Paid per night - 150/-
Two-Way Cab Facility
Paid Training
Career Growth Opportunities
Health & Employee Benefits as per company policy
📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru