- Welcome members and visitors, ensuring a skilled and friendly front desk experience.
- Handle customer enquiries, registrations, and membership onboarding efficiently.
- Maintain accurate customer records using CRM tools and MS Excel.
- Manage appointments, calls, and daily front desk operations.
- Support sales, customer follow-ups, and routine administrative activities.
- Deliver excellent customer service while maintaining the premium image of the gym.
Preferred Candidate Profile
- Graduate in any discipline; female candidates preferred.
- Well-groomed, well-spoken, and customer-friendly personality.
- Experience in front desk, reception, customer service, hospitality, retail, or fitness industry preferred.
- Proficient in MS Excel, data entry, and CRM tools.
- Good communication, organizational, and multitasking skills.
- Comfortable working in shifts and handling day-to-day gym administrative activities