Help Desk Executive / mail room executive (Bangalore Rural)

Help Desk Executive / mail room executive (Bangalore Rural)

08 Aug
|
Property Solutions India
|
Bangalore Rural

08 Aug

Property Solutions India

Bangalore Rural

Role & responsibilities

• Attend internal & external calls / e-mails of the clients. i.e. (Requests/Complaints/Queries) and collaborate with the relevant stakeholders for providing them with timely resolution.

• Prepare daily call log summary to analyze data

. • Prepare monthly MIS report & daily report i.e. a record of daily call logs, pending complaints, technical issues with the status and closure details, or any other report as required.

• Work on the helpdesk software to keep acknowledging the tickets raised and ensuring timely closure of those tickets.

• Maintain & file all the necessary required documents and records.

• Taking minutes of weekly and monthly meetings.

Work location - Dairy Circle ,Bangalore .

Preferred candidate profile

Salary take home -20k -23k TH

📌 Help Desk Executive / mail room executive (Bangalore Rural)
🏢 Property Solutions India
📍 Bangalore Rural

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