Branch Operations Officer
EQU/BOO/1823127
Equitas Small Finance Bank
Affordable Housing > West > Maharashtra > Maharashtra > Pune > Pune > Maharashtra > 9032 > KOTHRUD

Posted On: 05 Aug 2026
End Date: 04 Sep 2026
Required Experience: 1 - 4 years

No. Of Openings: 1
External Title: Branch Operations Officer
Employment Type: Permanent
Employment Category: Office
Closing Date: 04 Sep 2026

Organisational

Entity: Equitas Small Finance Bank
Business Unit: Assets
Division/Function (SBU): Affordable Housing
Department: Housing Loan
Sub-Department: Operations
Generic Role: Customer Service Officer
External Title (Job Role): Branch Operations Officer
Division: Affordable Housing
Zone: West
State: Maharashtra
Region: Maharashtra
Area: Pune
Cluster: Pune
PT Location: Maharashtra
Branch Code: 9032
Branch Name: KOTHRUD

Skills

- Skill Industry Knowledge / Business Acumen




- Creativity / Problem Solving Skills
- Customer orientation

Highest Education: Bachelor of Arts
Working Language: Marathi, English, Hindi

Branch Operations Management

- Oversee day-to-day branch operations and administrative activities.
- Ensure smooth processing of customer transactions and operational requests.
- Monitor branch productivity and implement process improvements.
- Maintain branch records, documents, and operational reports.

Customer Service

- Ensure high levels of customer satisfaction and service quality.
- Resolve customer complaints and operational issues promptly.
- Support customer onboarding and account maintenance activities.
- Build robust relationships with customers and stakeholders.

📌 Skill (Pune)
🏢 Equitas Micro Finance India
📍 Pune