Job Summary
To manage a team of project managers to monitor & ensure all project deliverables are completed in agreed timelines as per customer requirements; and, to implement best practices and methodologies to add value to business units
Key Responsibilities
1. To Provide Required Support To Resolve Escalated Issues Related To Programs/Projects Undertaken And Team Performance
2. To Manage Excellent Relationships With Customer/Business Units And Ensure Positive Customer Satisfaction For Deliverables Provided
3. To Implement Best Practices,
Develop Processes/Procedures And Identify Process Efficiency Measures So As To Improve Deliverables' Quality & Innovate Global Project Management Methodology With A View To Maximize Value Provided To The Business Units
4. To Contribute To Business Growth Through Expansion Of Current Service Offerings And Is Accountable For Scope, Budget And Delivery Of Projects
5. To Monitor The Progress Of All Projects And Deliverables So As To Submit Weekly Project Status Reports In A Timely Manner
6. To Review & Analyze Deliverables And Performance Of Teams Across Projects To Ensure That All Project Deliverables Are Completed In The Agreed Customer Timelines