Senior Associate – Global Billing Manual Data OperationsReporting to: Manager – Global Billing Operations

Why this role is important to usGlobal Billing Operations (“Global Billing”) is responsible for all of State Street’s client billing processes across the globe. The remit spans across Asset Servicing, Alpha, Global Markets, Global Advisors, and the Digital division, covering over 50+ billing processes and 40+ legacy platforms. Global Billing is undergoing a multi‑year transformation across people and operating model, processes and controls, data automation, and technology.

State Street has established a Global Billing function under Global Delivery, responsible for Billing Transformation, Client Billing Setup, and Invoicing across all business lines and geographies. This organization brings together teams across global delivery centers including India, Poland, and China.

Manual Billing Data Operations remains a critical component of this ecosystem, ensuring billing continuity, client confidence, and regulatory accuracy while the organization transitions toward a highly automated, Oracle‑based target state (ORMB).

Job PurposeThe Senior Associate – Global Billing Manual Data Operations will support the Manager and broader Global Billing Data organization by owning end‑to‑end delivery of manual billing data for assigned clients. This role ensures timely data gathering, preparation, validation, escalation management, and delivery of manual billing templates to the Data Lake in line with agreed SLAs.

The role requires strong ownership of client portfolios, effective prioritization to maintain positive client sentiment, and close partnership with Data Sourcing, Data Governance, and Billing Operations teams.



The individual will also actively identify opportunities to consolidate manual data templates, reduce operational complexity, and improve human and process efficiency as part of the broader billing transformation journey.

What you will be responsible forOwn end‑to‑end manual billing data operations for assigned client portfolios, ensuring timely and accurate delivery of data within agreed SLAsGather, prepare, validate, and submit manual billing data templates and ensure successful transmission to the Data LakeEnsure timely escalation of data gaps, delays, or quality issues with clear tracking to closurePrioritize workload across multiple clients and data providers to support billing timelines and positive client sentimentDevelop strong understanding of billing products and servicesIdentify opportunities to consolidate manual data templates by data provider or sourcePartner with Data Sourcing and Data Governance teams on sourcing, documentation, and governance requirementsSupport onboarding of new data sources and clients including validation and testingIdentify opportunities to improve human and process efficiencyPromote strong risk and control mindset and support continuous improvement initiativesWhat we valueOwnership, accountability,



and attention to detailAbility to manage multiple priorities in a rapid‑paced environmentProactive escalation and problem‑solving mindsetStrong stakeholder management and collaboration skillsClear written and verbal communication skillsPositive attitude and continuous improvement mindsetEducation & Preferred QualificationsBachelor’s or Master’s degree in Finance, Accounting, IT, or related disciplineMinimum of 6 years of relevant experience in Financial Services / Investment BankingStrong understanding of products such as Custodial Services, Fund Administration, Fund Accounting, Transfer Agency, Tax Reporting, FATCA & CRSPrior experience in billing operations or data operations is preferred

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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📌 Global Billing Operations Manual Data Operations Senior Associat (Bengaluru)
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