- Ensure necessary leads are generated through CSEs and channel partners/open market
Customer relationship management
- Develop and maintain relationship with existing and potential customers
- Educates customers with information to build their understanding of issues and capabilities
- Goes beyond their day-to-day work to assist customers in a positive manner
Dealer relationship management
- Maintain relationship with local dealerships, TML dealers and local territory managers of TML
Data management
- Maintain all relevant data related to TML retail and TMF market share at assigned territories and report the same to ASM
Team Management:
- Manage a team of CSEs including target setting, dealer allocation, and performance management
- Training and guiding CSEs
- Ensure all CSEs and dealer sales team are aware of policies related to TMF product offerings
- Makes sure self and team adheres to the team's expectations and guidelines, fulfills teams responsibilities, demonstrates personal commitment to the team