Description

- Review and process annuity death claims in accordance with company policies and regulatory guidelines.
- Verify claim documentation for completeness and accuracy.
- Determine claim eligibility and calculate claim benefits.
- Communicate with beneficiaries, financial advisors, agents, and internal departments to obtain missing information or resolve discrepancies.
- Ensure timely claim adjudication while meeting established turnaround time and quality standards.
- Maintain accurate claim records and update workflow systems.
- Identify and escalate complex or high-risk claims to appropriate teams.
- Ensure compliance with applicable legal, regulatory, and audit requirements.
- Participate in quality reviews, process improvement initiatives, and training activities.
- Support cross-functional teams to enhance operational efficiency and customer satisfaction.

Responsibilities

- Review and process annuity death claims in accordance with company policies and regulatory guidelines.




- Verify claim documentation for completeness and accuracy.
- Determine claim eligibility and calculate claim advantages.
- Communicate with beneficiaries, financial advisors, agents, and internal departments to obtain missing information or resolve discrepancies.
- Ensure timely claim adjudication while meeting established turnaround time and quality standards.
- Maintain accurate claim records and update workflow systems.
- Identify and escalate complex or high-risk claims to appropriate teams.
- Ensure compliance with applicable legal, regulatory, and audit requirements.
- Participate in quality reviews, process improvement initiatives, and training activities.
- Support cross-functional teams to enhance operational efficiency and customer satisfaction.

Qualifications

Graduate

📌 Senior Executive (Noida)
🏢 EXL
📍 Noida