Content Developer – Learning & Development
we are looking for a creative and detail-oriented Content Developer to design engaging learning experiences for customer-facing frontline teams. The ideal candidate should have experience in instructional design, digital content creation, and collaborating with cross-functional teams to build impactful training solutions.
Content Developer – Learning & Development
Location: Bengaluru, Karnataka
Work Mode: Work from Office
Experience: 2–5 years
Employment Type: Full-time
Working Days: 6 days/week
Key Responsibilities
- Create engaging learning content in multiple formats, including videos, reels/shorts, interactive and gamified content, presentations, and SCORM-based modules.
- Design assessments and evaluations aligned with learning objectives and instructional models.
- Develop training assets such as quick reference guides, product pitches, posters, and bite-sized learning content.
- Create course curriculums, storyboards, and scripts for training programs.
- Understand business and training requirements to develop customized content for different zones and regions.
- Collaborate with internal teams and external vendors for content localization and language translations.
- Conduct field visits and research to understand learner needs, content effectiveness, and usability.
- Partner with Training Leads, Training Managers, and Subject Matter Experts (SMEs) to capture domain knowledge and create relevant learning solutions.
- Work with cross-functional teams to develop product, process,
and customer support training content.
- Ensure timely delivery of high-quality learning projects and maintain content accuracy through regular updates.
- Support Learning Management System (LMS) activities, including content management and data analysis.
Required Skills & Qualifications
- Minimum 2 Years of experience in content development.
- At least 1 year of experience working with Learning & Development teams, preferably in a B2C environment.
- Basic understanding of instructional design principles and learning methodologies.
- Hands-on experience with content creation tools such as Canva, Articulate Storyline, Google Workspace, and Camtasia.
- Familiarity with Gen AI tools such as ChatGPT and Gemini is an added advantage.
- Understanding of audio/video editing and streaming compression methods.
- Excellent written and verbal communication skills with solid attention to detail.
- Proficiency in English and at least one regional language.
- Interest or experience in sales, technology, customer support, or vehicle servicing domains is an advantage.
- Ability to collaborate effectively as a team player with strong analytical skills.
What You Bring
- Creativity and a passion for creating impactful learning experiences.
- Ability to simplify complex information into engaging and easy-to-consume content.
- Awareness of current learning and performance improvement practices.
Interested candidates can share their resume at:
[email protected]
📌 Content Developer (Bengaluru)
🏢 SHI Solutions India
📍 Bengaluru