Handling inbound calls/queries and outbound calling.
Respond to customer query on Mail & converse with customer (internal/external).
Coordination with customer and team member to resolve customer issue.
Customer Support Executive (Voice & Email Support)
Location: Borivali, Mumbai
Experience: Minimum 1 Year (Real Estate / Life Insurance / Loan Department preferred)
Full-Time | No Sales
Job Responsibilities:
- Handle inbound calls and respond to customer queries efficiently.
- Make outbound calls for follow-ups and query resolution (no sales).
- Respond to customer emails in a skilled and timely manner.
- Coordinate with internal teams and external customers to resolve issues.
- Maintain records of customer interactions and follow-up actions.
Requirements:
- Minimum 1 year of experience in Real Estate, Life Insurance, or Loan Department.
- Good communication skills (verbal & written).
- Ability to multitask and work collaboratively with a team.
- Basic computer knowledge (Email, MS Office).
📌 Customer Support Executive (Voice & Email Support) Telecaller- Real Estate, Borivali, Mumbai
🏢 Talent Leads Consultants
📍 Mumbai
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