Customer Experience

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 4,50,000 - 6,00,000 ₹ 4,50,000 - 6,00,000 /year

Experience

No experience required

No experience required

Apply By

4 Sep' 26

Posted few hours ago

Fresher Job

Be an early applicant

About the job

Key Responsibilities:

1. Respond to customer queries promptly across channels - chat, email, and phone.
2. Deliver a warm, honest, and personalized experience with every interaction.
3. Take end-to-end ownership of customer issues and ensure they are resolved effectively.

Skill(s) required

Client Interaction Customer Support Effective Communication Interpersonal skills MS-Excel

Earn certifications in these skills

Other requirements

Fresh graduates with a BBA or BCom degree and excellent verbal/written communication skills.

0-1 years of experience in a customer-facing or customer experience role (freshers are welcome).

Strong problem-solving ability with a solution-oriented mindset.

A collaborative team player who takes full ownership of deliverables.

High on empathy – able to understand customer concerns and drive them toward timely resolution.

Willing to extend support to HR operations as and when needed.

Salary

Probation:

Duration:





Salary during probation:

After probation:

Annual CTC: ₹ 4,50,000 - 6,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 4,00,000 - 5,00,000 /year

2. Variable pay: ₹ 50,000 - 1,00,000 /year

Number of openings

2

About OneBanc Technologies Private Limited

OneBanc, a neo-bank start-up, is an artificial intelligence-enabled harmonizer that personalizes employee banking, advantages, and expenses. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggy bank never grew. Adopting this as the philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders.

Activity on Internshala

Hiring since August 2026

1 opportunity posted

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📌 Customer Experience - Fresher (Gurugram)
🏢 OneBanc Technologies Private
📍 Gurugram