Eligibility Criteria Education, Certificate (Relevant education, achievement & certification) Bachelor degree from a reputed university/college MS Office & proficiency in excel is a must Knowledge (knowledge gained in the past relevant to this requirement) Knowledge of handling Retail Store Operations Selling & customer service Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage MIS Reporting Skills (Specific job skills required for this job) Communication- Excellent spoken & written communication skills in English & regional language Computer operating knowledge Good knowledge of Point of Sale' system (POS)/ERP/SAP Excellent in Excel / spreadsheet Experience (Specific type or amount of experience) Minimum 4-5 years of relevant experience in front-end retail operations as Asst. Manager/Store Manager.
Preferably with an established Retail Brand Experience in handling customer queries & grievance handling Suitability Criteria Success Behaviors (Traits like interpersonal skills etc.) Enthusiastic Selling(Passion to Sell) Interpersonal Skills Influencing Analytical Pressure tolerance Handles conflict People oriented Problem solving Solid Team Player Warmth / empathy Organized Willing to take Ownership Research / Learning Travel Willingness (Preference / Values / other requirements) Ability to work under a flexible schedule, including evenings and weekends. Extended working hours during festive and season times Shift timing - 9 hours with strict adherence