Responsibilities
Handle customer queries through calls, chat, or email.
Provide accurate information about products and services.
Resolve customer complaints in a qualified and timely manner.
Record customer interactions and maintain accurate records.
Escalate complex issues to the relevant team when required.
Follow company policies and quality standards during every interaction
Act as the first point of contact for customers.
Understand customer needs and provide appropriate solutions.
Build and maintain positive customer relationships.
Communicate clearly and professionally with customers.
Coordinate with internal teams to resolve customer concerns.
Stay updated with company products, services, and processes.

Requirements
Freshers and experienced candidates are welcome to apply.
Valuable communication skills in English (additional regional language is an advantage).
Basic computer knowledge and typing skills.
Robust problem-solving and interpersonal skills.

📌 Customer Service Representative Hyderabad
🏢 Leading
📍 Hyderabad