Job Description Back Office Operations

Executive

Position Overview

We are looking for a detail-oriented and proactive Back Office Operations Executive to join our

team at Lifelong. The role involves managing day-to-day operational and support tasks to ensure

smooth functioning of business processes. The ideal candidate should be organized, accurate, and

able to handle multiple tasks efficiently.

Key Responsibilities
Manage and maintain records, databases, and documentation with accuracy.
Process and verify data entries, ensuring all information is updated and error-free.
Handle backend support for operations, customer service, and refund/replacement processes.
Coordinate with internal departments for smooth workflow and timely query resolution.
Monitor standard operating procedures.




Support process improvements.

Requirements
Bachelor's degree.
1–3 years of experience in back-office operations or data management (freshers with strong skills

may also apply).
Robust computer skills (MS Office – Excel, Word, PowerPoint).
Valuable typing speed and attention to detail.
Strong organizational and multitasking abilities.
Positive written and verbal communication skills.
Ability to work independently and in a team.

Key Skills
MS Excel (VLOOKUP, Pivot Tables preferred)
Problem-Solving Skills
Time Management

Work Location

Sector 58, Gurgaon

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