Associate Client Engagement Helpdesk Gurugram

Associate Client Engagement Helpdesk Gurugram

07 Aug
|
Publicis Resources
|
Gurugram

07 Aug

Publicis Resources

Gurugram

JOB SUMMARY: The responsibilities associated with the position are as follows: Provide first-level resolution support to employees and stakeholders on security requests and requirements coming to service management solutions and emails. Maintain and update the knowledge base to accommodate responses to recent security queries. Coordinate and assign security requests through service management solutions. Work on tickets related to Information Security tasks. Participates in the access review process of the GSO. Fulfill access requests for organization tools supported by GSO (LionBox, SharePoint, OneTrust, and Distribution lists). Participate in the GSO evidence repository refresh process. Facilitate the review of GSO documents included in the Master List of documents. Participate in the Security Risk Exception request process.

ESSENTIAL JOB REQUIREMENTS:




Continuous monitoring of the centralized distribution list and response to various requests.
Communicate with internal and external stakeholders regularly to understand the requests.
Maintain a support role in information security to understand the various aspects of security.
Demonstrate communication skills regarding essential security risk and compliance concepts, processes, and procedures and their impact on IT and business processes.
Demonstrate interpersonal, presentation, and relationship skills required for supporting internal and external customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate Client Engagement Helpdesk Gurugram
🏢 Publicis Resources
📍 Gurugram

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