Duties:
ServiceNow Scripting: Proficient in Glide API, Business Rules, Script Includes, and Client Scripts
Flow Designer: Ability to build and manage lifecycle automation and Breakfix workflows
Data Model Knowledge: Deep understanding of almasset, almhardware, cmdb_ci, and normalization tables
UI Policies Catalog Development: Create catalog items with variables, UI scripts, and service catalog flows
IntegrationHub / REST APIs: Experience with third-party integrations like procurement systems, SCCM, JAMF
Discovery CMDB: Ability to map assets to CIs and leverage discovery data effectively

Skills:

Specialized HAM Knowledge
Asset Lifecycle States: Understanding of HAM stages: Ordered -> Received -> In Use -> Retired/Disposed
HAM Pro Features: Familiarity with normalization, reclamation, asset return, and audit tracking
Stockroom Transfer Order Logic: Configure and script stock movement and fulfillment
Model Normalization: Using Normalization Content Service (NCS) to standardize asset data
Breakfix Return Flows: Design and troubleshoot asset replacement workflows

Process and Reporting Skills
KPI/Reporting:



Create dashboards for asset compliance, aging, and ownership
Compliance Audit Support: Enable lifecycle tracking for audit readiness
Data Quality Management: Validate data sources, clean up records, and use transform maps

Collaboration Soft Skills
Stakeholder Communication: Work with product managers, procurement, and IT teams
Agile Delivery: Participate in sprints, write user stories, and handle iterative delivery
Documentation: Maintain technical docs, SOPs, and transition guides

Education:

Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications such as AWS Certified Solutions Architect, Azure Administrator, or Google Cloud Certified - Qualified Cloud Architect are preferred

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Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Cloud Engineer Iii Gurugram
🏢 SteerLean
📍 Gurugram