Position: Assistant Manager / Deputy Manager E-commerce / Marketplace Operations
Location: Gurgaon

Experience: 3–8 Years
Qualification: Bachelor's Degree (Business/Commerce/Operations/Supply Chain or related)

Key Requirements:
Experience in E-commerce, Marketplace, Merchant, Customer, Supply Chain or Sales Operations.
Hands-on experience with Amazon Seller Central and/or Flipkart Seller Hub (preferably in Electronics/Manufacturing).
Knowledge of Merchant Management, Claims, Reconciliation, Settlements & Dispute Resolution.
Positive Excel, coordination and problem-solving skills.

Key Responsibilities:
Manage merchant operations and resolve delivery, return, payment & claim issues.
Monitor order fulfilment and coordinate with logistics and finance teams.
Handle end-to-end claims and settlement processes within SLA.
Improve operational processes, maintain SOPs and drive automation initiatives.
Work closely with cross-functional teams to enhance merchant experience.

📌 Seller Operations Gurugram
🏢 TeamLease
📍 Gurugram