Role & responsibilities:
Respond to customer inquiries received through Instagram, Facebook, WhatsApp, and other social media platforms.
Communicate with customers over calls and chats to resolve queries and provide order-related information.
Convert customer inquiries into successful sales orders.
Coordinate with the Operations team for smooth order processing and customer requirements.
Build positive customer relationships and ensure a seamless buying experience.
Maintain records of customer interactions and follow-ups.
Ensure timely and qualified responses to all customer queries.

Requirements:
Any Graduate.
Freshers and candidates with up to 2 years of experience are welcome to apply.
Excellent verbal and written English communication skills.
Valuable knowledge of Instagram, Facebook, WhatsApp, and other social media platforms.
Robust communication, persuasion, and customer handling skills.
Basic computer knowledge in MS Office.
Customer-focused approach with a positive attitude.

Preferred Skills
Good interpersonal and relationship-building skills.
Ability to multitask and manage customer conversations effectively.
Self-motivated, target-oriented, and eager to learn.

📌 Digital Marketing Telecaller Jaipur (India)
🏢 Prem Green
📍 India