Role Overview

This role is ideal for candidates from Service Advisor, Bodyshop Advisor, Warranty Claims, or Automobile Workshop backgrounds who have experience handling customer vehicles, repair coordination, and insurance-related activities.

As a Motor Claims Executive, you will be responsible for managing vehicle insurance claims from claim intimation till settlement. The role involves coordinating with customers, garages, surveyors, and internal teams to ensure smooth and quick claim processing. You will review repair estimates, assess vehicle damage through photos/documents, guide customers on claim procedures, and support them throughout the repair and settlement journey.

The role requires solid customer handling skills, basic automobile technical knowledge, and the ability to coordinate effectively with workshops and claim stakeholders.

Key Responsibilities
Handle motor insurance claim cases from start to closure
Coordinate with customers, garages, surveyors, and internal teams




Review repair estimates, vehicle damage photos, and documents
Support customers with claim-related queries and updates
Follow up for pending documents and claim approvals
Ensure smooth and timely claim settlement process
Promote network garage perks and better customer experience

Preferred Background

Candidates with experience in:
Service Advisor
Bodyshop Advisor
Warranty Claims
Automobile Workshop Operations
Motor Insurance Claims
Dealer Aftersales

Eligibility
1 - 5 years of relevant experience preferred
Basic understanding of automobile repairs and insurance claims
Positive customer handling and communication skills
Basic computer knowledge

Work Details
Work Location: Silk Board, Bangalore
Shift Timing: 9:30 AM to 6:30 PM
Working Days: 6 days working
Week Off: 1 rotational week off

📌 Motor Claims Handler Service Advisor Or Bodyshop Advisor Bengaluru (India)
🏢 Acko
📍 India