Quality Analyst Bengaluru

Quality Analyst Bengaluru

07 Aug
|
Happiest Health Systems
|
Bengaluru

07 Aug

Happiest Health Systems

Bengaluru

Call Audits: Listen to recorded customer calls, assess performance.
Email Audits: Review customer emails for accuracy, adherence to company guidelines.
Quality Scoring & Feedback Delivery.
Collaborate with training teams to design coaching sessions

Required Candidate profile

Robust analytical & listening skills. Min. 2 Years of exp. in quality assurance or customer service preferred. Familiarity with CRM systems, call/email monitoring platforms will be an added advantage.

Perks and advantages

Market-competitive salary.

📌 Quality Analyst Bengaluru
🏢 Happiest Health Systems
📍 Bengaluru

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