07 Aug
|
Happiest Health Systems
|
Bengaluru
07 Aug
Happiest Health Systems
Bengaluru
Call Audits: Listen to recorded customer calls, assess performance.
Email Audits: Review customer emails for accuracy, adherence to company guidelines.
Quality Scoring & Feedback Delivery.
Collaborate with training teams to design coaching sessions
Required Candidate profile
Robust analytical & listening skills. Min. 2 Years of exp. in quality assurance or customer service preferred. Familiarity with CRM systems, call/email monitoring platforms will be an added advantage.
Perks and advantages
Market-competitive salary.
📌 Quality Analyst Bengaluru
🏢 Happiest Health Systems
📍 Bengaluru