Roles and Responsibility
Manage and oversee the implementation of short-term activities within the team.
Provide technical and non-technical customer support via phone, online chat, or text.
Act as a liaison between customers, production, and distribution departments related to specific customer orders.
Analyze and resolve customer issues typically performed in an office workplace.
Supervise work of less experienced specialists, providing qualified expertise and taking responsibility for the end-product.
Deliver high-quality results according to set principles and standards.

Job Requirements
Comprehensive knowledge of content management and international operations.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills.
Experience with call center-based customer support and customer issue analysis.
Familiarity with teleperformance software and systems.

📌 Am Content Gurugram
🏢 TP
📍 Gurugram