Role & responsibilities:
Ensures end to end smooth running of station operations for the assigned area/cluster.
Ensures all the operational SOPs are followed, and timely audit is conducted.
Monitors Zero Breach across Region in terms of shipments closures within defined TAT.
Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software
Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date)
Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management
Suggests various models for recent pin code expansion of recent location / cities across cluster and scouts for facilities for the new DCs
Acts as a people manager and coordinates with HR for FEs salaries, other issues & grievances.




Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages
Monitors security parameters across region and ensures no unlawful activity occurs

Preferred candidate profile:
Functional Skills – Operations Management, Data Analysis, Stakeholder Management
Experience - Relevant experience in Logistics/ Manufacturing industry.
Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude
Exposure to work in /Ability to work well in a team setting. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management.

*Should be open for extensive travel.

📌 Sm Meghalaya Last Mile Operations Itanagar
🏢 Delhivery
📍 Itanagar