Roles and Responsibility
Manage and resolve customer complaints professionally.
Provide excellent customer service through various channels.
Collaborate with internal teams to improve overall customer experience.
Analyze customer feedback to identify areas for improvement.
Develop and implement process improvements to increase efficiency.
Maintain accurate records of customer interactions and transactions.

Job Requirements
Minimum 2 years of experience in a related field, preferably in CRM/IT Enabled Services/BPO.
Solid knowledge of customer relationship management principles and practices.
Excellent communication and problem-solving skills.
Ability to work effectively in a team setting.
Strong analytical and critical thinking skills.
Experience with customer support software and systems.




We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Join Teleperformance, where our world-class workforce and creative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

📌 Background Verification Professional International Malad
🏢 TP
📍 Malad