Role & responsibilities:
Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory
Mining from existing customers and driving growth through better account management and retention activity
Acquisition of recent businesses ensuring profitability to meet budgeted targets
Identifying growth opportunities with market know-how/ meeting new customers to broaden the prospect list and developing new customers
Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth
Map the market and maintain market intelligence of customers in the region.
Build in-depth knowledge of customer' business priorities, challenges and initiatives that can be translated into opportunities.
Build value-added relationships within the domain of the account and core account team.
Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.
Responsible for billing and payment collection from the customer
Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.
Building & maintaining relationships within senior management at customer's business who can facilitate decision making & actions needed to achieve the required results
Finalizing contracts with key clients and establishing SLAs for the fulfillment of each client's long-term goals.
Play an integral part in generating current sales that will turn into long-lasting relationships.
Carryout MBR/QBRs for critical customers
Monitor and report on market and competitor activities and provide relevant reports and information.
Present to and consult with senior level management on business trends with a view to developing new services and products