Role & responsibilities
Develop and execute strategic business plans to achieve the company's revenue, profitability, and growth objectives.
Lead and oversee the Sales, Marketing, Service, Operations, Production, Stores, HR, and Accounts departments to ensure smooth business operations.
Drive business development by identifying current market opportunities, expanding dealer and distributor networks, and strengthening relationships with hospitals, doctors, and key customers.
Monitor business performance through KPIs, MIS reports, sales forecasts, and financial reports, implementing corrective actions where necessary.
Oversee sales operations, pricing strategies, contract negotiations, order execution, and customer relationship management to maximize business growth.
Ensure excellent customer satisfaction by monitoring installations, after-sales service, complaint resolution, and overall service quality.
Manage financial performance by controlling budgets, monitoring collections, optimizing costs, and improving overall profitability in coordination with the Finance team.
Recruit, mentor,



and develop department heads and employees while fostering a culture of accountability, collaboration, innovation, and continuous improvement.
Ensure compliance with company policies, statutory regulations, quality standards, and industry best practices across all business functions.
Represent the organization in strategic meetings, customer visits, exhibitions, dealer conferences, and business negotiations while strengthening the company's market presence and brand reputation.

Skills Required
Strong leadership and people management skills.
Excellent strategic planning and business development capabilities.
Robust sales, negotiation, and customer relationship management skills.
Financial planning, budgeting, and business analysis.
Excellent communication and presentation skills.
Solid decision-making and problem-solving abilities.
Ability to lead cross-functional teams and manage multiple priorities.
Knowledge of CRM, ERP, and MIS reporting systems.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Strong understanding of the Medical Device or Healthcare industry.

📌 Manager Surat
🏢 IMT Repair and Services
📍 Surat