Requirements:
Proven work experience as a Kitchen/Restaurant Manager, General Manager, Store Manager, Hospitality Manager, or a similar leadership role.
Robust understanding of kitchen operations, people management, and customer experience.

Key Responsibilities:

Kitchen Operations & Team Leadership
Lead and manage the entire functioning of the kitchen, ensuring smooth daily operations.
Manage a 712 member team, providing guidance, support, and performance direction.
Recruit, train, and develop kitchen staff using appropriate tools and structured training programs.
Plan and complete all kitchen-level training in a timely and effective manner.
Maintain and track employee attendance for accuracy and compliance.

Business Performance
Achieve kitchen Top Line (sales) and Bottom Line (profitability) targets.
Build and maintain a strong customer pool with a focus on high retention and excellent ratings across own platforms and aggregator channels.
Manage P&L;, control expenses within budgets, and ensure profitable kitchen operations.




Oversee SLM brand performance to maximize direct kitchen-level profits.

Inventory & Compliance
Maintain accurate inventory management with zero discrepancies.
Ensure adherence to team health and safety standards at all times.
Manage and maintain required kitchen licenses to ensure readiness for external (government) audits.
Ensure full compliance during internal process audits and support new launch audits for operational excellence.

Customer Experience
Handle customer complaints promptly and provide the right solutions within defined TAT (Turnaround Time).
Manage kitchen-level marketing promotions to improve customer ratings and enhance visibility.

Communication & Coordination
Maintain strong communication skills and ensure timely, qualified responses via email.
Collaborate with internal teams for process alignment, recent initiatives, and overall performance improvement.

📌 Kitchen Manager Guntur (India)
🏢 Rebel Foods
📍 India