We are looking for a highly skilled and experienced Customer Care Associate to join our team at CIEL HR Services Limited. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Build robust relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain high product knowledge to effectively communicate with customers.
Identify opportunities to upsell or cross-sell products or services.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
Solid problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills.
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📌 Customer Care Associate Nagar (India)
🏢 CIEL HR
📍 India
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