Roles and Responsibility
Manage and oversee daily operations to ensure efficiency and productivity.
Develop and implement strategies to improve operational performance and customer satisfaction.
Lead and motivate a team of professionals to achieve their goals and objectives.
Analyze data and metrics to identify areas for improvement and optimize processes.
Collaborate with cross-functional teams to resolve issues and enhance overall business performance.
Ensure compliance with company policies and procedures.

Job Requirements
Proven experience in BPO operations and management, with at least 2 years in a leadership role.
Solid knowledge of domestic market trends and dynamics.
Excellent communication, leadership, and problem-solving skills.
Ability to work in a fast-paced workplace and adapt to changing priorities.
Robust analytical and decision-making skills, with attention to detail.
Experience with process improvement initiatives and cost optimization techniques.

📌 Team Leader Operations Domestic Malad (India)
🏢 TP
📍 India