Job Description
Develop medium to long-range sales plans and strategies to protect, grow, and diversify the relationship with a defined group of existing customers.
Identify and manage interactions with assigned group of existing customers to identify cross-selling, upselling and repeat sales opportunities.
Resolve problems and ensure customers receive high quality customer service.
Develop client retention and growth plans and strategies for developing profitable business with assigned accounts.
Review and reporting on customer retention, business chance and market trends.
Apply subject matter knowledge to deliver to time, cost and quality and comply with the relevant skilled discipline.